eConsult Tips: Text messages for patients

Text messages for patients

One of the quickest ways to update your patient list is to send a text message. You may want to let patients know how the surgery is operating during Covid, that it's time for a winter flu jab or a long-term condition review, or even that the surgery is short-staffed due to staff sickness. Reminding patients that eConsult is there for them to help with all these issues will take the strain off your staff, both clinical and administrative. 

If you’d like to send a text to your patients, please email Stephen Bird, who coordinates texts for Islington. 

e: Stephen.Bird5@nhs.net 

To support you with this, the NEL CSU team has prepared some Covid-19 related, and more generic, text scripts, if you do not wish to create your own.