Under the Homelessness Reduction Act (2017), specified public bodies have a duty to refer at-risk households to a local authority housing team. This means a person’s housing situation must be considered whenever they come into contact with a wider public service, such as a hospital or GP practice. London Borough of Islington’s priority is to help people avoid becoming homeless. The council housing team can do this by negotiating with the people your patients live with or their landlord, giving advice, or by helping them to find another home quickly. 

To refer someone to Islington Council for support with housing, call 020 7527 6371 or email advice.housing@islington.gov.uk 

Rough sleeper nurse

Islington has a dedicated Rough Sleeper nurse, Lorna Thomson. She works Tuesdays to Thursday every week supporting people who are living on the streets to manage their physical health, and helping unregistered homeless patients to register with local practices. To discuss or refer a patient, please contact her

e: lorna.thomson10@nhs.net 

If you are concerned about someone sleeping rough the quickest way to ensure that support reaches them is to refer them to Streetlink using its website.  

Useful resources

London Borough of Islington Homelessness website

Streetlink enables anyone to raise concern around someone sleeping rough. 

Groundswell has supported homeless people to be involved in delivering solutions to homelessness since 1996: including peer research, client involvement and tackling the health inequalities associated with the experience of homelessness. The service also supports homeless people to address their health needs.

Streetvet is a multi-award winning Royal College of Veterinary Surgeons registered practice delivering free care to the homeless and their pets on the streets of London.

Dogs on the Streets (DOTS) is a volunteer run, not-for-profit charity dedicated to the welfare of dogs belonging to the UK’s homeless community.